Mr. Charles Hotel

Lovely quiet Hotel. Nice clean rooms. Extremely helpful and friendly staff. Has a good breakfast buffet. Convenient location for sightseeing and visiting local shops and market, and a short walk from the railway station. Umbrellas in the room was a nice touch. Would stay there again ?

Great staff with Great Service. I left behind my bag which my Passport and Laptop PC kept in hotel lobby. After about 7 hours drive through mountains I reached Mandalay and only that time I noticed my bag is missing. When I contacted the hotel the hotel staff extended their fullest support to send my bag safely to Mandalay on the next day afternoon. That was an exceptional service I never expected and appreciate Mr Charles Hotel for the great service and support extended. Hotels Rooms were spacious enough and comfortable. Staff were really friendly and fluent in English. Food at Restaurant were delicious with authentic Shan cuisine. Hotel Location also not far from the down town. Once again, thank you very much Hotel Mr Charles.

Breakfast was really good. Staff were all really nice and spoke good English. Tour was amazing and really good value. Room was nice and had mosquito nets over the windows. Were a couple of bad bits though. Had a note on our door saying our room wouldn't be cleaned unless we asked, as some people don't like it. Room was then cleaned without us asking which seems to defeat the point of the sign. Dinner in the evening was pretty naff. We also bought tickets to our next destination with them which were "door to door" , when the van turned up we were asked our hotel at the other end, when we told them, we were told we would be dropped at the market. They didn't know where the market was on the map nor how far it was from our actual hotel. The staff member from Mr Charles was putting far more effort into telling us we were not going to be dropped off at our hotel than he was into convincing the driver he should drive the, what turned out to be two minutes, to our hotel to complete the journey. When we got to the other end we were met by taxi drivers so I can only assume there is some arrangement that the driver drops people there instead of their hotels. I know the bus isn't run by Mr Charles but they should either not sell it as door to door or try to convince the bus driver to actually drop people off at their hotel.

Very neat place. Quite busy and you can tell they know how to work with tourists. The room was comfortable and clean. Which was so good after we did the 2d 1n trekking tour. The trekking tour was phenomenal, going through the jungle, some nice authentic villages and stayed with a nice family who's cat snuggled up to me at night. The guide was good and told us all about the area and how it was like growing up in Myanmar.

+ We had a nice bright room with a balcony. + The bed was very comfortable. Soft pillows. + Mosquito nets on the windows. + Good breakfast buffet. + Very friendly staff with very good English skills. + The daily cleaning service we did not use. We have been traveling for 6 months and it was the first time the cleaning staff unsolicitedly put new toilet paper and water in front of the door (it was not usually done if you did not want cleaning). :) + The hotel also organizes trekking tours. We had a good guide. - Although we had a bathtub, but the toilet hose dripped, so that the bathroom floor was still wet. - There are signs that from 10 pm is quiet time. However, this is not respected by all guests and the hotel staff unfortunately did not care. Our room was right next to the public terrace, so sometimes it was noisy at night. - Dinner at the Restaurant was nothing special and more expensive than in other restaurants.

Very helpful front desk staff. Accommodations simple but nice, hot shower and a fantastic breakfast to have before you start your trekking in Hsipaw. Stayed in the guest house, not the Hotel, so can't speak to how that was. Nice deck to have some drinks on as well.

It's a friendly clean place run by a colourful local personality and his family. The rooms are clean and our balcony had a view. Breakfast was a highlight especially the fried sticky rice thing. The hotel sent a little pick up truck to get us from the train station. This was much appreciated. The staff are extremely helpful and make navigation around nthe little town extremely easy. Highly recommended and totally worth a stay

We got a very lovely room, liked it a lot. The staff was very friendly and helpful. There was a nice big balcony on the first floor with some chairs to relax and also to meet other guests. The breakfast place was nice (just had coffee so can not say anything about the food) and they also have a nice area to sit down in the evening. Next to the hotel you can rent bicycles. Also loved that they offered a daily guided tour for their guests and they picked us up from the train station.